How do I know if I am eligible for an Upgrade?

Generally, any subscriber in good standing whose has completed a minimum 21 months of the current contract or past expiration on their contract can upgrade.

Minimum Requirement: Billing $75 per line (not including tax and fees). Example: With a Family Talk account, each line must meet this minimum in order for all  lines to qualify for an upgrade.  

How much does it cost to upgrade to a new wireless device?

Pricing on the web reflects the cost of a wireless device when activating new service and generally when qualified for an Upgrade on an existing account. All discount requirements are applicable. Upgrade Fee - $20 per line. Actual shipping is now displayed during Check Out in CART. Hawk uses UPS Ground shipping. Shipping must be to a physical address for UPS to deliver (No Post Office Boxes). Taxes not included in pricing. Other restrictions and fees may apply.

When calling for assistance or to place an Upgrade Order,  please ask about Hawk's exclusive Bill-to-Mobile Account option. Mobile account must be current and in good standing to qualify. Other restrictions may apply. Bill-to-Mobile account option can be used for any type of product purchase at Hawk.  Ask for details when contacting Hawk.

NOTE:   While the Hawk Web Team is completing the Upgrade functionality on this web site, please call Hawk Customer Care at 800-329-4295 for Upgrade assistance, pricing and to place your Upgrade Order or by email to: ccare@hawkelectronics.com. When upgrading from TDMA technology to current GSM technology, consider upgrading to a current GSM national rate plan to receive full benefits of the features included on AT&T GSM network. Thank you for your patience and continued business. Online orders and assisted Online orders may require a credit/debit card. Other restrictions and fees may apply.

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