I you have a question that is not addressed below, please contact the Hawk Online Support Desk at 800-329-4295 or email us at support@hawkelectronics.com, and we will be happy to provide the answer.

Q. How is Video Share (VS) different than Video Conferencing?
A. Video Share (VS) allows you to share one way video while on a voice call; Video Conferencing would allow for 2-way visual communications.
For complete information on the Video Share feature, please visit What is Video Share? pages.

Q. Can I add TeleNav Traffic to my BlackBerry with the TeleNav Service Feature?
A. Existing users of older versions of TeleNav GPS Navigator will need to delete their current version of TeleNav and download new TeleNav 5.1 version with Traffic. Follow the Upgrading to TeleNav v.5.1 with Traffic instructions. TeleNav v5.1 FAQs

Q.   How can I connect my Mac laptop to the AT&T National Wireless Data Network?"
A.     Visit the Sierra Wireless MAC OS Data Card Software Information page for detailed informations and links to more information.

This year the Federal Governement has changed the dates for Daylight Saving Time (DST) in the United States.  Windows Mobile devices runnings Windows Mobile 2003, Windows Mobile 2003 Second Edition or Windows Mobile 5 may need to be updated. For complete information, please visit the Microsoft Windows Mobile  Daylight Saving Time 2007 Update  website for complete information and instructions.

Review the Option Macintosh Connection Client to learn how to connect to the web using the new Option GT Max Data Card with your Macintosh laptop.

Learn how to make calls easily and conveniently with Cingular's VoiceDial feature.

Transfer pictures, video clips and audio files/ringtones with the Sony PC Suite 1.20.237 - Use with the Sony Ericsson Z520a/Z525a wireless devices.

How do I know if I am Eligible to Upgrade?

How Xpress Mail can keep you in contact with business associates and friends.

Learn how to upgrade to Cingular's Direct Push Email for Cingular SmartPhone and Pocket PC devices running Windows Mobile 5.0

See which of your friends are on Hawk/Cingular with Mobile-to-Mobile lookup.

Parental Controls and How to Setup

How to Access GSM Voice Mail

How to Set up GSM Voicemail Box Account

Voice Mail Message Playback Menu Options

How to Send SMS Text Internationally

How to Tell I Have SMS on my device

How to Use SIM to Store Names Numbers

Understanding Bluetooth Connections